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Conditions of Warranty

All the products Riccioli Gioielli are guaranteed for two years and they can be given back for each reason within 14 days from the date of the receipt of them.
Every item acquired on RiccioliGioielli.it can be sent to our laboratory for the reparations also if the warranty is expired and in the great part of the situations only the shipments costs will be to debited.
Your jewel is protected from the Riccioli Gioielli warranty from each defect inherent to the working process. Eventual breaches or constructions defects verified within 24 months from the date of purchase and referred to the company after a careful verification of our technicians, will give the right to the free substitution. Instead the defects referred to an incident or to an unsuitable use or to alterations and unauthorized reparations are excluded from this warranty.
For each bought jewel of value over 49.99 euro, Riccioli Gioielli releases a certificate that guarantees the item characteristics (materials used and essential physical characteristics), and moreover the certificate is a document that assesses the authorization for the possession.
For diamonds of some importance, on request we provide an additional warranty issued by an external laboratory, with the certification that the stone sold is a real diamond with the indication of the characteristics, that are: cut, weight, purity and color (4 C).




Products purchased on the site www.riccioligioielli.it are subject to discipline on sale of assets at a distance.
You can exercise the right of withdrawal of any contract with our company, without any penalty and without specifying the reason, within 14 working days from receipt of the goods.
For more information please visit the page selling conditions.



Safe shipping

All the shipments are assured against the theft.



Secure Payment

If you choose the payment with credit card, you can be calm because this is made with the secure system Pay Pal guaranteed with the digital certificate "Verisign" with the cryptography SSL (Secure Socket Layer).

Pay Pal MasterCard Visa Visa Electron Postepay Carta Aura



Customer Service

The care and assistance to the customer are top priorities.
For this reason we offer different solutions to communicate with the customer service:

  • Telephone number +39 0931 65444 (business hours);
  • Compiling order module;
  • Live Help real-time assistance.
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    About us

    Read the reviews and testimonials from our customers.



    Legal information

    Ragione Sociale: Riccioli Gioielli di Riccioli Salvatore
    Sede: Via dei Mille, 3 - 96100 Siracusa. Tel./Fax 0931 65444
    P.I.: 01493930893
    Number Register of Companies of Syracuse: 20572
    Registration number REA: 127338
    Transparency is one of our strengths and that is why we give you the opportunity to verify the existence and details of our company:
    for name for products



    Privacy policy

    Riccioli Gioielli assures the treatment of personal dates of the customer in the way to guarantee the maximum confidentiality and the maximum respect of the privacy at the senses and for the effects of the D. Lgs. 196/2003
    And about it we pray you to take vision of the notice.



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